Make a Payment

You can make a payment to your BOND Community FCU loans or credit cards from any external account.
Pay via text message, our website, or through BONDCommunity online & mobile banking.

What you should know:

  • First, You will receive a text message informing you of the amount due on your loan. You will be able to review your payment options or you will be able to opt out of our text message service by texting “STOP”.

    • The link will take you to a portal where you will be asked to verify your account with your account number and date of birth.

  • Second, When you verify your account for the first time you will have to verify your account number by entering your base member number only (i.e. 12345006).  Do not include your loan number or suffix. And, enter your Date of Birth.

  • Third, set a 4-digit PIN, confirm the PIN, and click Submit. Please store this information in a secure place as you will need this pin number to verify future payments.

  • Fourth, enter a Preferred Method of payment.  You can do this by selecting ADD NEW DEBIT CARD or ADD NEW BANK ACCOUNT which will prompt a secure website for you to input your information. If done correctly, there will be a message stating ‘Payment Method Success’. Click on Return to Portal. 

    • Please note, you don’t have to repeat this step for future payments unless you decide to change your method of payment.

  • Lastly, click on Make a Payment Now and complete your payment. Note you will be able to change the payment amount if necessary.

After the first payment is made through this service, you will be able to reply “Pay” to the text reminder. You will be asked to enter your PIN to verify your account, and your payment will be complete. You will receive a confirmation text for each payment.

Member Benefits:

  • The transaction fee is only $4.99

  • Encrypted information guarantees your information is secure

  • Convenient ways to pay from an external account: text, website, online/mobile banking

  • Payments accepted from checking accounts, savings accounts, and debit cards

Frequently Asked Questions

Can I make a payment on my loans through my online and mobile banking account?
Log in to your online and mobile account using your smartphone, tablet, or desktop and select ‘Make a Payment’ from the menu bar. This will take you to the payment portal where you will have to verify your account.

If I opt out of receiving text messages will I still be able to pay my loans online?
Yes, you will have to access the payment portal through our website or online and mobile banking. However, you will not receive any text notifications regarding payment reminders and will not be able to make a payment via text message.

How can I pay my account via text message?
Once you receive a text reminder, you respond “Pay” to the same text. You will be asked to enter your pin to verify your account, once you have completed this process your payment will be complete and you should receive a confirmation text. NOTE: You will have to setup a 4-digit pin and preferred method of payment prior to using text payments.