New Card Management Features Coming July 7, 2026

Beginning July 7, 2026, enhanced debit and credit card management features will be available directly within the BOND Mobile Banking App.

As part of this upgrade, the CardValet app will be discontinued and will no longer be available. Members will no longer need a separate app to manage their BOND debit and credit cards. Simply log in to the BOND Mobile Banking App and tap "Cards" to access your card controls and spending tools.

With the new card management experience, you will be able to:

• Turn your debit and credit cards on or off instantly

• Receive real-time card transaction alerts

• Review recent card transactions

• Set travel plans before your next trip

• Set or change your card PIN

• Set spending controls based on merchant type, transaction type, spending limits, and location

• View spending insights to better understand where, when, and how you use your cards

• View enhanced transaction details, including merchant information and locations

• Report a card lost or stolen

• Add eligible cards to your digital wallet for convenient mobile payments

• View recurring merchants and businesses where your card information is stored

• Access your BOND VISA® credit card rewards

• Pay your BOND VISA® credit card

• Access your BOND VISA® credit card statements

• Initiate credit card balance transfers

• Manage your cards anytime, anywhere from within the BOND Mobile Banking App

Current CardValet Users

If you currently use CardValet, please make sure you have the latest version of the BOND Mobile Banking App installed before July 7, 2026.

After July 7, simply log in to the BOND Mobile Banking App, tap "Cards," and begin using the new card management features. Once you have successfully accessed your cards in the BOND Mobile Banking App, please remove the CardValet app from your device, as it will no longer be supported.

Download the BOND Mobile Banking App today and enjoy a more convenient, secure, and integrated card management experience.

Debit Card & Credit Card Fraud Prevention Text Alerts

BOND Community FCU regularly sends text message alerts to debit and credit cardholders to help verify and prevent suspected fraudulent transactions.

• Messages are sent from a 5-digit short number

• You will be asked to reply “YES” to authorize a transaction or “NO” to block your card from further use

• If you do not respond, you may receive an automated follow-up call.

Important:

• BOND fraud alerts will NOT ask for personal information, account balance, passwords, PINs, or full card numbers

• BOND fraud alerts will NOT include links to click

• You should only reply YES or NO — do not provide any additional information

If you reply “NO”, your card may be temporarily restricted to prevent further unauthorized transactions, and you may be contacted for follow-up.

⚠️ Be aware: Fraudsters may send fake text messages or follow up with phone calls

• Do NOT click on links or provide any additional information

• Do NOT call phone numbers provided in text messages or by callers

• If something does not feel right, trust your instincts and verify independently

If you receive a text or phone call and feel uneasy, please log in to your Virtual Branch/Online Banking, the BOND App, or the CardValet app, or call the number on the back of your card:

• 1-800-472-3272 (VISA Debit Cards)

• 1-866-419-8477 (BOND VISA Credit Cards)

Based on your wireless plan & mobile carrier's offering, additional message data charges & foreign transaction fees may apply when using any of these services.